Author Topic: Game Crashing on Windows 10 - Freezing Video  (Read 1062 times)

agladfelter

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Game Crashing on Windows 10 - Freezing Video
« on: August 21, 2015, 05:02:20 pm »
Help!

I recently updated my computer to Windows 10 and wanted to play this game. Now when I start to play the game, it boots just fine. I've had this happen where the game video will randomly freeze. I can still hear the music and hear things happening in the game, but nothing is moving on the screen anymore. Can someone please help?

Thanks!

ai_enabled

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Re: Game Crashing on Windows 10 - Freezing Video
« Reply #1 on: August 21, 2015, 10:34:22 pm »
Hello!
Please install latest videocard drivers and DirectX 9:
Drivers check for NVIDIA videocards
Drivers check for AMD videocards
Microsoft DirectX 9 Web-installer

Regards!

agladfelter

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Re: Game Crashing on Windows 10 - Freezing Video
« Reply #2 on: August 22, 2015, 03:51:43 pm »
Hey ai-enabled,

Thanks for the quick response. I have ensured that I have the latest drivers and I ran the DirectX 9 Web-installer (which stated I have a more up-to-date version) and the problem persists. It usually will freeze within the first 5 minutes of starting the game.

Thanks!