Trouble Connecting to master server

Started by drewgamer, June 28, 2015, 07:09:21 AM

drewgamer

Hey all,

I can't, for the life of me, get the game to work (which is weird because I know I've played before).  I keep getting the endless "connecting to master server" loop.

Yes, it is allowed through my firewall (just default windows firewall).  I even tried disabling the firewall and antivirus (Microsoft Security Essentials) completely and still no luck.

I haven't played the game since 1.0 and just want to try out all the new stuff that has been added since then :(

Here is my log from the last time I tried. (http://pastebin.com/VZQGiUXN)

ai_enabled

It seems something wrong happens on the master server. We're working on it now.

ai_enabled

The issue is resolved now. Enjoy the game!

drewgamer

Quote from: ai_enabled on June 28, 2015, 08:48:38 AM
The issue is resolved now. Enjoy the game!
I very much indeed shall! Everything seems to be working great now.

Thanks for the speedy response ^_^

Ashmakergl

I am having the same problem right now.  Is there something I am not doing first.  I just bought the game off steam and can't even play.  Thank you for any help.

Silberspeer

Quote from: Ashmakergl on July 06, 2015, 07:39:59 PM
I am having the same problem right now.  Is there something I am not doing first.  I just bought the game off steam and can't even play.  Thank you for any help.


Could you upload all the game logs from /Documents/AtomicTorchStudio/VoidExpanse/Logs on Google Drive or Dropbox and provide the link please?

Ashmakergl

Here is the Drive link.

https://drive.google.com/open?id=0B6J-zBUfqL9edEJTMm9HaEVkZDg

Hope this helps.

ai_enabled

Thanks for the logs!
The error is: "Failed to send packet: System.Net.Sockets.SocketException: An attempt was made to access a socket in a way forbidden by its access permissions."
It seems the socket is used by another application - or blocked by some firmware/security software.
Have you try adding the game to Firewall whitelist or temporally disable it? There are a game wiki page (http://wiki.atomictorch.com/VoidExpanse/Troubleshooting) about it.

Ashmakergl

Got it working.  Thank you very much for the help.  Love the fast responses, too.

ai_enabled

Ashmakergl, I'm glad it helped. Enjoy the game!