AtomicTorch Studio Forums

CryoFall => Bug reports => Topic started by: Aaaaaal on April 25, 2020, 04:10:23 AM

Title: Techtree is gone
Post by: Aaaaaal on April 25, 2020, 04:10:23 AM
Hello,

I need some help with my techtree. Somehow it is gone. I can't research any technologies.

Anyone got the same problem? Need a solution for this because I don't want to start all over again. I play the game on my own Server with the Stacking Mod. Never had any problems till today.

(//)

Thx for the help
Aaaaaal
Title: Re: Techtree is gone
Post by: ai_enabled on April 25, 2020, 05:39:29 AM
Hello!

We've got a similar error repor trecently but it was suddenly resolved on its own.
Could you send please the game logs folder to support@atomictorch.com ?
The game logs folder location is either:
<your Documents>/AtomicTorchStudio/CryoFall
or
<%LocalAppData%>/AtomicTorchStudio/CryoFall

Regards!
Title: Re: Techtree is gone
Post by: Aaaaaal on April 25, 2020, 05:57:35 AM
Hey,

thanks for your response. I will send it in asap.

I tried wiping the server but still no techtree.

Regards
Aaaaaal
Title: Re: Techtree is gone
Post by: ai_enabled on April 25, 2020, 06:37:18 AM
Thanks. I've replied in the email.
Title: Re: Techtree is gone
Post by: MissKlick on April 25, 2020, 06:53:39 AM
I logged on this morning to the same problem.  We are running a vanilla server that another in my party is hosting.  I am the only one who is having this problem.  I uninstalled and reinstalled the client with no luck.  As suggested by the response to the original poster, I will send the game log to the provided email address.

Cheers.
Title: Re: Techtree is gone
Post by: ai_enabled on April 25, 2020, 06:54:49 AM
@MissKlick, thank you. I will investigate ASAP.
Title: Re: Techtree is gone
Post by: MissKlick on April 25, 2020, 07:30:46 AM
Ok - we were trying to think of things we could do - so we rebooted the server and that seemed to fix the problem.  Just don't know why only I lost the tech window to begin with. So, you may want to look server-side instead of client.
Title: Re: Techtree is gone
Post by: ai_enabled on April 25, 2020, 03:26:06 PM
Hello everyone,
the issue is located and the fix is coming very soon!
Title: Re: Techtree is gone
Post by: ai_enabled on April 25, 2020, 04:18:29 PM
The fix is available now.
It's recommended to update the server as well (just swap the Binaries and Core folders with a new version).

Regards!