AtomicTorch Studio Forums

VoidExpanse => Bug reports => Topic started by: Nitro on August 15, 2014, 03:10:29 PM

Title: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: Nitro on August 15, 2014, 03:10:29 PM
Hi!

Bug location: the problem starts with the main menu buttons, settings, in the hangar with filling\repair, and in the description of the job and maybe even somewhere
Steps to reproduce: start the game and see on the menu buttons.
Reproduction rate: about 10 starts of the game and all the time there was this bug. tried to change the quality of the graphics and graphics modes: window\full screen.

On the screens I noticed a button that flicker. Button color changes to black, then it becomes transparent and then returns its color. Everything happens quickly and on a random buttons sometimes like a wave.

Screenpack (https://www.dropbox.com/sh/axu12w1ggwwqtt2/AABGd6qFGkqsSVYCSraATFx8a)
Title: Re: flickers buttons [0.9.6c] [SP]
Post by: ai_enabled on August 15, 2014, 07:40:34 PM
Hello! Thanks for reporting.
We can't reproduce this issue, but will investigate why this happens on your machine.
Please could you upload the client log?

Regards!
Title: Re: flickers buttons [0.9.6c] [SP]
Post by: Nitro on August 16, 2014, 12:46:29 AM
Good day!

I put all the logs in a zip: https://www.dropbox.com/s/elgvkdfimecmyav/Logs.zip (https://www.dropbox.com/s/elgvkdfimecmyav/Logs.zip)

Also, soon I will try to record a video for clarity.

update.
I reproduce this today. I start the game through the launcher via the play button. When the loading screen disappeared and the menu appears on the screen game has taken off with an error (Logs (https://www.dropbox.com/s/k26rsbb8fngc79n/2014-08-16_121830.zip)). I start game second time and then saw that on the video. It is a small video with a Game Cam but it seems that something is wrong with the picture settings. I will try some new program and make new video soon.

update.
Anouther game crash for today and logs (https://www.dropbox.com/s/upe46yfxrehgdwf/2014-08-17_013252.zip)
Finally i made a normal HD video (https://www.dropbox.com/s/0batq0xvl8kzgne/VoidExpanse%202014-08-17.avi) (with sound). It is short but you can see all.
  p.s.  don't try play this video from 'dropbox' because the quality is terrible  ;D  just download and play  :)

  p.p.s.  some times i've start the game from VoidExpanse.exe directly by shortcut without launsher and no see any flickers buttons but that was only a couple of times. I will try it more and then tell you what was the result.
Title: Re: flickers buttons [0.9.6c] [SP]
Post by: Nitro on August 23, 2014, 02:08:09 AM
Hello!

  I am glad that the launcher now properly updates the game and does not download completely. But after the start of the game through the launcher takes 1-2 games in a row fall. When I finally walk into the game the buttons also continue to blink. Not to say that this is a serious obstacle to the gameplay, but slightly irritating to the eyes.
This problem in all versions from 0.9.6  to 0.9.8 and video is here (https://www.dropbox.com/s/nys2yjj342xwdop/VoidExpanse%202014-08-23%2012-53-08-656.avi?dl=0)

  I am very glad that you are doing a good game and I hope you will soon be able to fix most of the bugs and problems in the game.   :)
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: ai_enabled on August 23, 2014, 06:23:12 PM
Hello! Thanks for reporting!
Video is very clearly shows issue. We will investigate it together with NoesisGUI team (we using their library for UI).

Do any other controls flickers? Or this happens only with buttons?

Regards!
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: Nitro on August 24, 2014, 04:53:59 PM
Good day!

Yes. All buttons that can be highlighted by positioning the cursor blink so. This occurs continuously. But in other parts of the game such as the single-player game has not yet been seen elements that have blinked as buttons.
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: ai_enabled on August 25, 2014, 09:06:03 AM
Hello!
Do you using latest version of the GPU Driver? Please check for updates on AMD official support site (http://support.amd.com/en-us/download).
Regards!
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: Nitro on August 26, 2014, 06:25:01 AM
Hi!

Yes, I tried to install the latest drivers and even WHQL or last beta version, but got problems almost all games. Versions greater than 13 probably has the worst compatibility with winXP and so I had to revert to 12. By the description of the driver from the official site of AMD, the current installed driver is the most stable for my HD7770 video. If you have any useful information about the driver, and if it helps to solve the problem with flickering, then tell me, please, in what direction do I search?
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: ai_enabled on August 26, 2014, 07:45:05 AM
It's ok! I just need to verify you have not outdated driver.
I forwarded this issue to the UI library team and wait for response from them.
Regards!
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: Nitro on August 26, 2014, 07:58:44 AM
update:
I checked the current version of the driver and it is whql AMD Catalyst 12.8 was downloaded from amd.com.

I will try play the game tomorrow maybe on the other desktop. There are installed video from Nvidia and CPU from AMD the same (x3), but the motherboard from another manufacturer.
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: ai_enabled on August 27, 2014, 07:33:49 AM
Hello!
Please try launching the game with the OpenGL renderer. It's required to determine if issue is only DirectX 9 specific or also present under OpenGL.
To do so, add launch argument "-force-opengl" (without quotes) to VoidExpanse.exe (or invoke it from command line as "VoidExpanse.exe -force-opengl").

And one more question. Is this issue present in both fullscreen & windowed modes?
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: Nitro on August 27, 2014, 10:08:46 AM
Hello!

Well I try this command tomorrow.

p.s. at the top of this topic, I pointed out that the flickering occurs in all modes, and with any graphics settings.  :)
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: Nitro on August 27, 2014, 01:25:40 PM
update:
I try play the game with *-force-opengl*  command and had crash. Logs here (https://www.dropbox.com/s/48o0y0vuqx2bf0f/2014-08-27_234232.zip?dl=0).
  When I started the game I saw a strange set of multi color lines and points. Screenshot unfortunately did not have time to do but it was very colorful.  :o

p.s. I check my video for work with OpenGL and test is okay. It`s work properly.
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: ai_enabled on August 27, 2014, 08:04:29 PM
Sorry, the game doesn't have some OpenGL assets for launching... please download this archive (https://drive.google.com/file/d/0B4-tSq-u4CreS2Q5NDduQVhFUDQ/edit?usp=sharing) and extract it to "VoidExpanse_Data\StreamingAssets\NoesisGUI\Data" (this is replacement for "GL" folder with proper assets built for OpenGL).
After that, game will launch with "-force-opengl" argument. When the Main Menu loaded press Alt+Tab two times to refresh rendering (it's known issue for OpenGL mode). And then check buttons - is they still have rendering glitch or not? No need to check gameplay - it will not work in OpenGL mode, only menu should work.
Thanks!
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: Nitro on August 29, 2014, 03:49:58 AM
Hello!

I put these files in the specified folder and was able to avoid a crash. Here are just a picture on the screen was not much better. Watch the video (https://www.dropbox.com/s/1ya1larjjgfrvw1/VoidExpanse%202014-08-29%2014-33-11-656.avi?dl=0). I tested it on the 0.9.8 version.

p.s. As far as I know OpenGL rendering in a very smooth, unlike the D3D. The OpenGL picture itself more colorful and it would be nice if the game was to support OpenGL even be an option. But this is my personal opinion, the decision is yours.  ;)
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: ai_enabled on August 29, 2014, 05:46:19 AM
Thanks for testing! Did you try to switch to desktop and back to the game (with Alt+Tab)? It helps for us resolve issue on video (screen render should refresh).

About the rendering - I'm sure rendering result is 99% same for OpenGL and DX9 (when there are no issues), maybe the GPU driver has different gamma settings for OpenGL and because of it game looks different. The reason why DX9 chosen as primary renderer on Windows is that OpenGL is relatively slower and less supported by some GPU's (especially older Intel integrated). On Mac and Linux we utilizing OpenGL and game looks exactly the same as on Windows with DX9.
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: Nitro on August 29, 2014, 06:44:09 AM
  I have update game to 0.9.9 version with some problems (http://forums.atomictorch.com/index.php?topic=263.msg1754#msg1754).. nevermind i test start game with commandline opengl parameter and have here is (https://www.dropbox.com/s/zwh6l53vke3mryu/VoidExpanse%202014-08-29%2016-58-44-171.avi?dl=0). After alt+tab i see nice picture on the screen (https://www.dropbox.com/s/ap1to1asetqmezv/VoidExpanse%202014-08-29%2016-59-14-015.avi?dl=0).  :D no blinking!  Btw logs here (https://www.dropbox.com/s/h4ciinzfdnbos2k/Log_VoidExpanse_Server_2014-08-29_17-06.zip?dl=0) and here (https://www.dropbox.com/s/do19c5ebx9slhi3/output_log.zip?dl=0).

  And then I started the game as normal through the launcher. First start game crashes (https://www.dropbox.com/s/8nqml0n8een2n8w/VoidExpanse%202014-08-29%2017-22-17-218.avi?dl=0) without any messages. I try second start and watch again the exact same picture (https://www.dropbox.com/s/7g6oo505kxbw7wn/VoidExpanse%202014-08-29%2017-25-21-296.avi?dl=0).  :-\
  Logs here: launcher logs (https://www.dropbox.com/s/srcsp9dytasdqje/Log_AtomicTorchGameLauncher2014-08-29_17-22.zip?dl=0) and game logs (https://www.dropbox.com/s/bhfow6l5bwpvexl/Logs_1.zip?dl=0).

Do you have any more ideas of what can be done? I'll try to help..
Title: Re: flickers buttons [0.9.6 - 0.9.8] [main menu] [SP]
Post by: ai_enabled on August 29, 2014, 09:42:13 PM
All right, now we know the issue is present only with DX9 renderer.
I will report about it to GUI library team and wait for their response.
Thanks for testing!