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11
Bug reports / Re: Stucked On Login Screen
« Last post by alsvartr on September 16, 2018, 08:33:40 am »
Hi,

I was uninstall game and .net frame work. Installed both. But still same, its not working. :-[
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Bug reports / Re: Stucked On Login Screen
« Last post by ai_enabled on September 16, 2018, 04:04:00 am »
Please try reinstalling/repairing .NET Framework 4.7.2 https://support.microsoft.com/en-us/help/4054531/microsoft-net-framework-4-7-2-web-installer-for-windows
DirectX 11 shaders compiler is one of its prerequisites and might be repaired too in the process.

I don't have any other ideas at the moment. As I wrote above, we have thousands of installations and this is the first time we hear about the issue with the shader compilation.

Regards!
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Bug reports / Re: Stucked On Login Screen
« Last post by alsvartr on September 16, 2018, 02:55:19 am »
Hi,

Thanx for answer. I did your advice but still same. Its not working for me.



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Bug reports / Re: Stucked On Login Screen
« Last post by ai_enabled on September 16, 2018, 02:46:44 am »
@alsvartr,

sorry for the late response. It seems the game cannot compile one of the required shaders (it cannot parse it and throws errors). This is very surprising as we have thousands of installations and nobody else reported a similar issue.

I see two possibilities:
1. The game data was damaged after/during installing. Please try reinstalling the game from the Launcher application.
2. The DirectX 11 shaders compiler is not properly installed. In particular, the library file "d3dcompiler_47.dll" which is used by the shaders compiler tool shipped with the game. This file is installed with .NET Framework 4.7 (as it depends on it) but before that, it was a separate download. Unfortunately, I cannot find a separate Microsoft KB* package to reinstall it. I've found a website https://d3dcompiler.info which looks useful but please pay maximum attention as the provided DLL files might contain viruses.
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Bug reports / Re: Stucked On Login Screen
« Last post by ai_enabled on September 15, 2018, 01:18:45 pm »
alsvartr, hi!

Could you upload the game logs folder on Google Drive or Dropbox and share the link please?
The logs are located in <Documents>\AtomicTorchStudio\CryoFall\Logs
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Bug reports / Stucked On Login Screen
« Last post by alsvartr on September 15, 2018, 08:26:06 am »
Hi,

I have a problem like that . How can i fix it?

Thanx



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I'm loving it so far
Going to attempt to add a mob tomorrow..... we shall see how that goes
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Lol, that's just the beginning, modding should be even more fun than playing!
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Check the chat

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