Author Topic: Game hanging on loading screen  (Read 105 times)

WoodPunk

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Game hanging on loading screen
« on: September 05, 2018, 12:30:45 pm »
Greetings, I'm having a little trouble logging on to the European server.
I select the server, it loads, the music starts and i can hear the chat box bleeping in the background but the screen remains on loading screen forever.
The US server works fine.
Any help much appreciated.

ai_enabled

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Re: Game hanging on loading screen
« Reply #1 on: September 06, 2018, 12:57:35 am »
@WoodPunk,
yes, we're aware of the issue since yesterday and working on a hotfix. The issue appears only for the players with dead characters on login.

Regards!

WoodPunk

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Re: Game hanging on loading screen
« Reply #2 on: September 06, 2018, 04:06:31 am »
@ai_enabled  thanks for the reply, I guess this means someone got into my base!
Sad times, oh well, the game is still fun I will just play on the US server for a while.

Good luck with the fix, and thanks again =)

ai_enabled

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Re: Game hanging on loading screen
« Reply #3 on: September 06, 2018, 06:37:33 am »
@WoodPunk,
the issue is resolved now.
Enjoy the game!

WoodPunk

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Re: Game hanging on loading screen
« Reply #4 on: September 06, 2018, 07:06:43 am »
Wow that was quick, I am impressed. Keep up the great work!
I will log on later, thanks for your efforts, see you 'round =)

WoodPunk

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Re: Game hanging on loading screen
« Reply #5 on: September 06, 2018, 08:37:19 am »
Er, sorry to bother you again but now i'm stuck to my bed roll.
I have read another post about this, would it help if i stayed offline so you can check the logs?

ai_enabled

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Re: Game hanging on loading screen
« Reply #6 on: September 06, 2018, 08:39:56 am »
@WoodPunk,
I've teleported you nearby, we will investigate why this happens sometimes to players.

ai_enabled

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Re: Game hanging on loading screen
« Reply #7 on: September 06, 2018, 10:27:41 am »
We've deployed a fix for this issue also :-).

WoodPunk

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Re: Game hanging on loading screen
« Reply #8 on: September 06, 2018, 03:26:51 pm »
@ ai_enabled Thanks for the help, fingers crossed for the fix.
Kudos to you for the hard work.