Techtree is gone

Aaaaaal · April 25, 2020, 04:10:23 AM

Hello,

I need some help with my techtree. Somehow it is gone. I can't research any technologies.

Anyone got the same problem? Need a solution for this because I don't want to start all over again. I play the game on my own Server with the Stacking Mod. Never had any problems till today.

Thx for the help
Aaaaaal

ai_enabled · April 25, 2020, 05:39:29 AM

Hello!

We've got a similar error repor trecently but it was suddenly resolved on its own.
Could you send please the game logs folder to support@atomictorch.com ?
The game logs folder location is either:
<your Documents>/AtomicTorchStudio/CryoFall
or
<%LocalAppData%>/AtomicTorchStudio/CryoFall

Regards!

Aaaaaal · April 25, 2020, 05:57:35 AM

Hey,

thanks for your response. I will send it in asap.

I tried wiping the server but still no techtree.

Regards
Aaaaaal

ai_enabled · April 25, 2020, 06:37:18 AM

Thanks. I've replied in the email.

MissKlick · April 25, 2020, 06:53:39 AM

I logged on this morning to the same problem. We are running a vanilla server that another in my party is hosting. I am the only one who is having this problem. I uninstalled and reinstalled the client with no luck. As suggested by the response to the original poster, I will send the game log to the provided email address.

Cheers.

ai_enabled · April 25, 2020, 06:54:49 AM

@MissKlick, thank you. I will investigate ASAP.

MissKlick · April 25, 2020, 07:30:46 AM

Ok - we were trying to think of things we could do - so we rebooted the server and that seemed to fix the problem. Just don't know why only I lost the tech window to begin with. So, you may want to look server-side instead of client.

ai_enabled · April 25, 2020, 03:26:06 PM

Hello everyone,
the issue is located and the fix is coming very soon!

ai_enabled · April 25, 2020, 04:18:29 PM

The fix is available now.
It's recommended to update the server as well (just swap the Binaries and Core folders with a new version).

Regards!