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CryoFall
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[Resolved] Unable to login
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Topic: [Resolved] Unable to login (Read 1524 times)
Ohfive30
Newbie
Posts: 31
[Resolved] Unable to login
«
on:
January 19, 2017, 05:35:06 am »
Hi Folks,
I'm getting a message saying "Login Failed, You don't own the game on your account" which is a bit odd as I've just added the test key to my account to be able to download the game.
I've put log files on my dropbox in case they'll help
https://www.dropbox.com/sh/sm8zvid8aiftz74/AADvjlirP9PQQ7u1M5VIIT5wa?dl=0
«
Last Edit: January 19, 2017, 08:30:02 am by ai_enabled
»
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ai_enabled
AtomicTorch Founder
Hero Member
Posts: 1128
Re: Unable to login
«
Reply #1 on:
January 19, 2017, 05:35:51 am »
Hi,
thanks for reporting, I will check it right now.
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ai_enabled
AtomicTorch Founder
Hero Member
Posts: 1128
Re: Unable to login
«
Reply #2 on:
January 19, 2017, 05:45:21 am »
Sorry, we have an infrastructure version issue and we will fix it ASAP.
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ai_enabled
AtomicTorch Founder
Hero Member
Posts: 1128
Re: Unable to login
«
Reply #3 on:
January 19, 2017, 05:52:29 am »
Fixed! We have used our development version DB instead of actual, that's why it was saying you don't own the game :-).
Enjoy the game!
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Lurler
AtomicTorch Founder
Hero Member
Posts: 1166
Re: Unable to login
«
Reply #4 on:
January 19, 2017, 05:57:19 am »
Quote from: ai_enabled on January 19, 2017, 05:52:29 am
Enjoy the game!
A small correction - this is NOT the game yet, just a prototype alpha
So, please don't be too harsh on us
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Ohfive30
Newbie
Posts: 31
Re: Unable to login
«
Reply #5 on:
January 19, 2017, 06:47:20 am »
Thanks,
I couldn't spend long in there this evening, but I'll be back tomorrow.
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[Resolved] Unable to login