Author Topic: [Resolved] [1.2.1] Unable to Load Games (Occasional and Intermittant)  (Read 2111 times)

Ohfive30

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OS Version: Windows 8.1 Pro, 64bit
Graphics Card: Nvidia GeForce GTX 760
Graphics Driver Version: 347.52

Game version: 1.2.0 & 1.2.1 on steam.
Game mode: Single Player
Bug Location: When loading an existing game.
Steps to Reproduce: Start Void Expanse, exit void expanse, restart the game and then load an existing single player game
Reproduction Rate: 20% ? maybe, I've had it happen a few times in both 1.2.0 and 1.2.1 but it's not a regular occurence anymore.
Bug Description: When Loading an existing game the game will stop working bringing up a windows dialog saying "VoidExpanse.exe is not responding" with the description "A problem caused this program to stop interacting with windows" This is the same as the major problem i had in 1.1.18 except that it has now improved and is not a regular thing, I've found that when it happens I can exit steam, restart steam and then the next game I load in void expanse will load fine without any problems.

logs: below is a dropbox link to a zip file with 1.2.1 logs. logs number 21 & 22 were definitely a crash, however out of the other logs, I only had one more crash and i'm not sure which one it was. if it happens again I'll be sure to copy the logs as soon as it does.
https://www.dropbox.com/s/st5njipzjbtqmzb/voidexpanselogs-2015-04-07.zip?dl=0

P.S. Just want to say you've done a great job improving stabiility in the last couple of days, so thankyou. I'm enjoying the game alot.
« Last Edit: April 09, 2015, 08:01:21 pm by ai_enabled »

ai_enabled

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Re: [1.2.1] Unable to Load Games (Occasional and Intermittant)
« Reply #1 on: April 06, 2015, 11:52:17 pm »
Hello!
Thanks for the logs. Yes, the work on the issue is still in progress, it seems we need to get a 6+ cores CPU to debug it.
Regards!

ai_enabled

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Re: [1.2.1] Unable to Load Games (Occasional and Intermittant)
« Reply #2 on: April 09, 2015, 04:02:22 am »
Hello!
We just released v1.2.3 addressing the multithreading issues.
Could you try it please? More details in the Steam discussion.
Regards!

Ohfive30

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Re: [1.2.1] Unable to Load Games (Occasional and Intermittant)
« Reply #3 on: April 09, 2015, 06:33:50 am »
Hi,

I've installed the 1.2.3 experimental version and I've since loaded the game 3 times without any problems so far, it loaded 2 different single player saves and I logged on to a multiplayer server without the need for me to restart steam or VE at all, so far it looks like it's working.

Thanks!

ai_enabled

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Re: [1.2.1] Unable to Load Games (Occasional and Intermittant)
« Reply #4 on: April 09, 2015, 08:01:11 pm »
Thanks for your feedback!
Great to know it work as expected.
Regards!