Game Not Start

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Game Not Start

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terran321k:
First of all, please understand that I am not good at English, so I am asking questions through a translator.

I bought CryoFall to play with my friends, and I installed it with a pounding heart, but the game doesn't play.

At the time of installation, I had to open the server, so I set up the server first, installed and ran the game later, and even if you press the Play button inside the Steam client, the Steam UI comes out and ends right away.

It does not run even if you go to the path where the game is installed and press the exe file directly, and it does not run even if you run it with administrative authority.

Afterwards, I deleted everything, deleted things related to the server (game, server, .net, folder in My Documents), rebooted the PC, and reinstalled the game only, but it did not run.

The graphics card driver update tried to resolve it, but it still did not work.

However, the 'editor mode' can be executed normally. :(

Please help me enjoy the game with my friends.
I'm tired of parenting, so I only have a little time to play games, but because of this phenomenon, I can't play games and I'm just wasting my time. :'(

ai_enabled:
Hello!

Based on your description of the issue, and the fact that Editor launches properly, but the game doesn't (crashes/closes immediately), the issue is likely related to .NET 6 Runtime (which is included with the game; Editor is using old .NET Framework 4.7 which is installed in your OS). It either cannot start itself properly or cannot launch the game.

.NET 6 Runtime has some prerequisites, please try installing them:
Microsoft Visual C++ 2015-2019 Redistributable
(For Windows 7 only) KB3063858 64-bit

You may need to restart Windows after installing these.

If the issue persists, please send us an email at support@atomictorch.com and attach the log files from this folder (if you have any): Documents\AtomicTorchStudio\CryoFall\Logs
Please also check this folder:

--- Code: ---%LocalAppData%/CrashDumps
--- End code ---
(copy the text into the Explorer's address bar and press Enter)
If this folder exists and you see any files with names starting with "dotnet" or "CryoFall" please compress them and attach to your email (if the filesize is too large please upload to a cloud file storage such as OneDrive/DropBox/etc and share the link).

Regards!

terran321k:
Thank you for your answer!
I'll try to install it and see if it's fixed.

%LocalApp Data%/CrashDump
First of all, there was no file here that started with Cryopol.

Attach the log.

Compiler_CryoFall_2023-02-09_21-12.log

9.2.23 21:12:38.133 [IMP] Log file opened. Time UTC offset is: 09:00:00
9.2.23 21:12:38.146 [IMP] CryoFall compiler service started
9.2.23 21:12:38.149 [IMP] CryoFall compiler location: D:\Steam\steamapps\common\CryoFall Editor\Binaries\Shared\Compiler\CryoFall_Compiler.exe
9.2.23 21:12:38.831 [IMP] Cache root path: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1
9.2.23 21:12:38.874 [IMP] IPCServer: Named pipe server listening on "COMPILER_9583CF18B6F97AB7E096 A4C8B5A68B51_1"
9.2.23 21:12:38.875 [IMP] CryoFall compiler service ready - listening for compilation requests. IPC pipe name: COMPILER_9583CF18B6F97AB7E096 A4C8B5A68B51_1
9.2.23 21:12:38.875 [IMP] GC info: latencyMode=Batch isServer=True
9.2.23 21:12:38.875 [IMP] Starting scripts compiler listener
9.2.23 21:12:38.908 [IMP] IPCServer: ++ Opened connection. Total connections: 1
9.2.23 21:12:38.933 [IMP] IPCServer: Named pipe server listening on "COMPILER_9583CF18B6F97AB7E096 A4C8B5A68B51_1"
9.2.23 21:12:39.695 [IMP] Virtual file system initialized successfully:
Core mod: Core (D:\Steam\steamapps\common\CryoFall Editor\Core\Core.cpk)
Mods list:
* Editor (D:\Steam\steamapps\common\CryoFall Editor\Core\Editor.mpk)
Total files count: 10376
9.2.23 21:12:39.727 [IMP] [Stopwatch] Initializing virtual file system for build request: 613ms
9.2.23 21:12:40.429 [IMP] Build started: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_en-us_debug_IMP_7455028783589598969 (isWarmUp=True)
9.2.23 21:12:45.447 [IMP] [Stopwatch] Preparing files for compilation (parsing, preprocessing) warmup: 4813ms
9.2.23 21:12:45.597 [INF] MetadataReferences for current compilation:
* C:\Users\Yu\AppData\Local\Temp\fc8be631d1c94307dc9d65f0446ed3c9\Microsoft.Bcl.HashCode.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\netstandard\v4.0_2.0.0.0__cc7b13ffcd2ddd51\netstandard.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Security\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Security.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ValueTuple\v4.0_4.0.0.0__cc7b13ffcd2ddd51\System.ValueTuple.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
* C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Editor\CryoFall_Editor.exe
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Editor\NoesisManaged.dll
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Shared\Compiler\JetBrains.Annotations.dll
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Shared\Compiler\System.Runtime.CompilerServices.Unsafe.dll
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Shared\Compiler\System.Threading.Tasks.Extensions.dll
9.2.23 21:12:45.662 [IMP] [Stopwatch] Creating C# compilation object: 215ms
9.2.23 21:13:05.311 [IMP] [Stopwatch] Emitting scripting assembly - warmup: 19648ms
9.2.23 21:13:05.852 [IMP] [Stopwatch] Validating semantic model - warmup: 540ms
9.2.23 21:13:05.854 [IMP] [Stopwatch] Total compilation duration: 25420ms
9.2.23 21:13:05.854 [IMP] Build completed successfully: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_en-us_debug_IMP_7455028783589598969 (isWarmup=True)
9.2.23 21:13:06.412 [IMP] Memory stats:
total_memory_workingset_mb: 728 MB
total_memory_private_mb: 717 MB
9.2.23 21:17:26.381 [IMP] IPCServer: ++ Opened connection. Total connections: 2
9.2.23 21:17:26.382 [IMP] IPCServer: Named pipe server listening on "COMPILER_9583CF18B6F97AB7E096 A4C8B5A68B51_1"
9.2.23 21:17:26.596 [IMP] Virtual file system initialized successfully:
Core mod: Core (D:\Steam\steamapps\common\CryoFall Editor\Core\Core.cpk)
Mods list:
* Editor (D:\Steam\steamapps\common\CryoFall Editor\Core\Editor.mpk)
Total files count: 10376
9.2.23 21:17:26.651 [IMP] [Stopwatch] Initializing virtual file system for build request: 163ms
9.2.23 21:17:26.899 [IMP] Build started: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969 (isWarmUp=False)
9.2.23 21:17:26.906 [IMP] Deleted cached file: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969.dll
9.2.23 21:17:26.907 [IMP] Deleted cached file: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969.pdb
9.2.23 21:17:28.021 [IMP] [Stopwatch] Preparing files for compilation (parsing, preprocessing) build: 1093ms
9.2.23 21:17:28.023 [INF] MetadataReferences for current compilation:
* C:\Users\Yu\AppData\Local\Temp\fc8be631d1c94307dc9d65f0446ed3c9\Microsoft.Bcl.HashCode.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\netstandard\v4.0_2.0.0.0__cc7b13ffcd2ddd51\netstandard.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Security\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Security.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ValueTuple\v4.0_4.0.0.0__cc7b13ffcd2ddd51\System.ValueTuple.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
* C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
* C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Editor\CryoFall_Editor.exe
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Editor\NoesisManaged.dll
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Shared\Compiler\JetBrains.Annotations.dll
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Shared\Compiler\System.Runtime.CompilerServices.Unsafe.dll
* D:\Steam\steamapps\common\CryoFall Editor\Binaries\Shared\Compiler\System.Threading.Tasks.Extensions.dll
9.2.23 21:17:28.025 [IMP] [Stopwatch] Creating C# compilation object: 4ms
9.2.23 21:17:34.149 [IMP] [Stopwatch] Emitting scripting assembly - build: 6124ms
9.2.23 21:17:34.319 [IMP] [Stopwatch] Validating semantic model - build: 150ms
9.2.23 21:17:34.372 [IMP] Compiled scripts assembly saved to the cache: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969
9.2.23 21:17:34.373 [IMP] [Stopwatch] Saving to cache the emitted scripting assembly: 72ms
9.2.23 21:17:34.373 [IMP] [Stopwatch] Total compilation duration: 7473ms
9.2.23 21:17:34.373 [IMP] Build completed successfully: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969 (isWarmup=False)
9.2.23 21:17:36.101 [IMP] Memory stats:
total_memory_workingset_mb: 892 MB
total_memory_private_mb: 882 MB
9.2.23 21:25:29.235 [IMP] Virtual file system initialized successfully:
Core mod: Core (D:\Steam\steamapps\common\CryoFall Editor\Core\Core.cpk)
Mods list:
* Editor (D:\Steam\steamapps\common\CryoFall Editor\Core\Editor.mpk)
Total files count: 10376
9.2.23 21:25:29.244 [IMP] [Stopwatch] Initializing virtual file system for build request: 150ms
9.2.23 21:25:29.455 [IMP] Build started: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969 (isWarmUp=False)
9.2.23 21:25:29.456 [IMP] Deleted cached file: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969.dll
9.2.23 21:25:29.457 [IMP] Deleted cached file: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969.pdb
9.2.23 21:25:29.479 [IMP] [Stopwatch] Preparing files for compilation (parsing, preprocessing) build: 1ms
9.2.23 21:25:29.484 [IMP] [Stopwatch] Creating C# compilation object: 5ms
9.2.23 21:25:35.216 [IMP] [Stopwatch] Emitting scripting assembly - build: 5730ms
9.2.23 21:25:35.218 [IMP] [Stopwatch] Validating semantic model - build: 0ms
9.2.23 21:25:35.256 [IMP] Compiled scripts assembly saved to the cache: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969
9.2.23 21:25:35.256 [IMP] [Stopwatch] Saving to cache the emitted scripting assembly: 38ms
9.2.23 21:25:35.257 [IMP] [Stopwatch] Total compilation duration: 5799ms
9.2.23 21:25:35.257 [IMP] Build completed successfully: C:\Users\Yu\AppData\Local\Temp\AtomicTorchStudio\CryoFall_v1.33.1\Assemblies\Scripts_ko-kr_debug_IMP_7455028783589598969 (isWarmup=False)
9.2.23 21:25:37.378 [IMP] Memory stats:
total_memory_workingset_mb: 1040 MB
total_memory_private_mb: 1029 MB
9.2.23 21:27:25.991 [IMP] IPCServer: IPC server received 0 bytes of data
9.2.23 21:27:25.992 [IMP] IPCServer: IPC server received 0 bytes of data
9.2.23 21:27:25.992 [IMP] IPCServer: -- Closed connection. Total connections: 1
9.2.23 21:27:25.992 [IMP] IPCServer: -- Closed connection. Total connections: 0
9.2.23 21:27:26.009 [IMP] The last client disconnected - shutdown the compiler

ai_enabled:
Thank you for the log file.
Unfortunately, it's the log generated by Editor so it's not helpful to investigate the issue.

Please try installing the prerequisites and see whether the issue persists.
If the issue persists, we need fresh log files. Please delete the "Logs" folder altogether and try to launch the game. Check whether the Logs folder was created again and has any files. If yes, please share all of them (preferably by attaching to an email at support@atomictorch.com ).

Regards!

terran321k:
I have installed the prerequisites you mentioned.
(For Windows 7 only) KB3063858 64-bit is not installed (I am using Windows 10).

The same thing is still happening. :'(
I deleted the log folder and ran the game, and the log folder was not created.

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