Author Topic: Multiplayer server connection stuck authenticating (unsolved)  (Read 6557 times)

kyokei

  • Sr. Member
  • ****
  • Posts: 475
    • View Profile
Game version: 0.8.0a
Game mode: Multiplayer
Bug location: Linux
Steps to reproduce: Join a server a few times
Reproduction rate: Seems to be after wanting to join again the server
Bug description: I notice quite often that when trying to connect to my server the screen stays on the loading part.
In the console of my server I see it's pending: "Asking Master server to check connection token"
« Last Edit: May 30, 2014, 05:22:45 am by kyokei »

ai_enabled

  • AtomicTorch Founder
  • Hero Member
  • *****
  • Posts: 1939
    • View Profile
Re: Multiplayer server connection
« Reply #1 on: May 30, 2014, 03:53:21 am »
Please drop me server+client logs to investigate this issue. Thanks for reporting!

kyokei

  • Sr. Member
  • ****
  • Posts: 475
    • View Profile
Re: Multiplayer server connection
« Reply #2 on: May 30, 2014, 03:55:22 am »
This was totally my fault... I still had the game open in the main menu when I downloaded and opened the game again from the launcher.

Cause of the issue is having 2 times the game open.... You can close this topic...

kyokei

  • Sr. Member
  • ****
  • Posts: 475
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #3 on: May 30, 2014, 05:24:16 am »
Guess it was just luck... having the issue again after returning from doing the groceries.

logs can be found at http://junk.kunix.org/ve/logs305
Created 2 folders, one with all the logs from the server, one with the logs from my machine

After a restart of the VE server I can now connect again

Thanks for checking this out :)

kyokei

  • Sr. Member
  • ****
  • Posts: 475
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #4 on: May 30, 2014, 06:28:17 am »
ai_enabled, some more info... when I connect the first time and then disconnect, if I reconnect straight away no issues. After some time when I try to connect I get the authenticating issue.

I am guessing your server is running on windows?

« Last Edit: May 30, 2014, 12:32:33 pm by kyokei »

kyokei

  • Sr. Member
  • ****
  • Posts: 475
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #5 on: May 31, 2014, 09:15:05 am »
So I was testing this with kyentei and he was having the same issue.

I had the terminal open with the server console and suddenly I saw this:

Code: [Select]
31.5.14 17:30:13.0581: Error:
MasterServerClient: -- Connection with atomictorch.com:4000 dropped with error=TimedOut --

31.5.14 17:30:13.0592: Important:
MasterServerClient: -- Closed connection
69.162.166.150:4000

31.5.14 17:30:13.7244: Important:
MasterServerClient: Socket-client connected to: 69.162.166.150:4000 (TCP)

31.5.14 17:30:13.7245: Important:
MasterServerClient: Connection to Master Server atomictorch.com:4000 established successfully

31.5.14 17:30:13.8524: Important:
MasterServerClient: Masterserver client received commands: Command MasterSetupEncryption (ID=604)

31.5.14 17:30:13.8545: Important:
MasterServerClient: MasterserverClient: Encryption switched to AES

31.5.14 17:30:13.9691: Important:
MasterServerClient: Masterserver client received commands: Command MasterReady (ID=605)

31.5.14 17:30:13.9691: Important:
MasterServerClient: MasterserverClient ready to work


After this happened I could connect again once.

Hope this help :)

kyokei

  • Sr. Member
  • ****
  • Posts: 475
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #6 on: June 05, 2014, 12:41:38 am »
Any luck on finding a solution?

ai_enabled

  • AtomicTorch Founder
  • Hero Member
  • *****
  • Posts: 1939
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #7 on: June 05, 2014, 01:47:13 am »
Yes, we're testing server with Mono now and found some bugs possibly creating this problem.
Thanks for reporting!

ai_enabled

  • AtomicTorch Founder
  • Hero Member
  • *****
  • Posts: 1939
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #8 on: June 05, 2014, 10:18:54 pm »
VoidExpanse v0.8.1 released as Experimental build (how to install via Game Launcher). This and other known issues was fixed.

kyokei

  • Sr. Member
  • ****
  • Posts: 475
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #9 on: June 06, 2014, 12:22:11 am »
Hey AI_Enabled.... really big favor to ask... can you add in the "My games" also a download for only the server files?

The download from the site is usually very slow and for the server I don't need most files. Is this possible? :)

PS: Once I get home I will be upgrading the version on my server so ^_^

Lurler

  • AtomicTorch Founder
  • Hero Member
  • *****
  • Posts: 1319
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #10 on: June 06, 2014, 12:30:31 am »
Actually when you download the update using the Launcher, it is only couple of megabytes. No need to download the whole thing again. And then you can just copy server folder.

kyokei

  • Sr. Member
  • ****
  • Posts: 475
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #11 on: June 06, 2014, 09:22:08 am »
Bad news, issue is still there.

Please follow the link for the latest logs: http://junk.kunix.org/ve/logs66

ai_enabled

  • AtomicTorch Founder
  • Hero Member
  • *****
  • Posts: 1939
    • View Profile
Re: Multiplayer server connection stuck authenticating (unsolved)
« Reply #12 on: June 06, 2014, 09:51:23 am »
Ok, let's fix it together!) I will send you the debug instructions right now, look for the private message.