AtomicTorch Studio Forums

CryoFall => Help section => Topic started by: Boendarl on January 09, 2023, 12:58:52 AM

Title: game keeps hanging
Post by: Boendarl on January 09, 2023, 12:58:52 AM

Hello,

sry for my bad english.
I bought the game with my buddy and then we went to a private server or a public server to build something together. Unfortunately I have the problem that after a short time the game either hangs for me or I can no longer see any objects. Have tried different settings in the options, but unfortunately without success.
What can I do to continue enjoying the game with my buddy?

Thanks in advance for your efforts.
Title: Re: game keeps hanging
Post by: ai_enabled on January 09, 2023, 04:49:14 AM
Hello!
Thanks for reaching us here.
It seems to be a rendering issue. Please try clean installing the GPU driver.
If the issue persists, please send us an email at support@atomictorch.com and attach the latest 10 log files from this folder:
Documents\AtomicTorchStudio\CryoFall\Logs

Regards!
Title: Re: game keeps hanging
Post by: ai_enabled on January 09, 2023, 07:27:33 AM
Please check your email, my reply might stuck in spam filter.