Lost Land Claim within the 14 day time limit!?!? help Plz

[Pencil88]

I just logged in to my account (11-2-20) in America North PvE.  Last time I was on was 10-21-20, at my land claim too.  Now when I logged in, my main land claim is completely gone!?!?  Cyrofall handle is Pencil88.  Please help, why this happened, and how to recover anything?  Thanks.

[ai_enabled]

Hello!

I've checked the server log files and indeed, you have played the previous time on 21st October 2020 (from 9:50 AM to 10:24 AM UTC time zone). We can assume that you've visited your base during that time so the decay timer was reset.

The base was Tier 4 as I see in the server log. Tier 4 land claims have a decay duration of 10 days and 16 hours (+24 hours decay process) on official PvE servers as you can see on the screenshot (https://drive.google.com/file/d/1t73ZkIN_B1Qzx2xeWxqiH6o-7Wq79afe/view) that I've made from another T4 land claim on America North PvE server.

Your land claim (containing a single Tier 4 land claim) was destroyed today (2nd November 2020) at 02:29 AM UTC time as I see in the server log. So the decay system removed the base as expected after passing 11 days since your last visit.

Only Tier 5 land claim has a lifetime of 14 days and 16 hours (+24 hours decay process) in PvE. There were no changes regarding the decay duration since the A27 Update release (13th July 2020).

It's not possible to recover the decayed base.
Your vehicles are in the "garage" (which is an abstract entity not linked to a physical building in PvE) so if you build a Vehicle Assembly Bay you will get access to them.

Regards!