Error at start

[Bane]

My girlfriend tryed to log at my computer with her account to play cryofall and now i cant login anymore. All the time that i try i receive a message of error.
Im playing in a PvP server and time is running, i hope this is will fixed fast.

[ai_enabled]

Hello!

Have you tried restarting the Steam Client? Please contact us via email support@atomictorch.com and share screenshots of the errors you have.

Regards!

[ai_enabled]

In any case, please try deleting this folder as it stores your account ticket and game options (and mods too): Documents/AtomicTorchStudio/CryoFall

[ai_enabled]

It was reported by several other Steam players.
The issue is resolved now.

We've investigated the issue and turns out the hosting provider we're using has an issue with Windows Server or BIOS which prevents it from properly synchronizing the time (it suddenly started offsetting UTC time by 1 hour ahead, and time service synchronization doesn't fix this).

Due to this the Steam authentication didn't work properly.

We've manually changed the machine time for now so it should work properly again. Please try now!

Meanwhile, we have contacted the server provider support and are awaiting the proper fix.

Regards!

[Bane]

Thank you ai_enabled. You are the best!